Frequently Asked Questions
Answers to the questions we hear most often.
Do I need to create an account to use Sarvimo?
No. Every tool on Sarvimo works without signing up or signing in. An account is only useful if you want to manage a paid plan.
What happens to the files I upload?
Your file is processed entirely in server memory for the duration of the request and is never written to disk. Once the response is sent back to you, it's gone — there's nothing to delete because nothing was ever stored.
Is Sarvimo really free?
Every tool is free to use, with some limits on the free tier (for example, merging up to 5 PDFs at once). Paid plans remove those limits — see pricing for details.
Are the paid plans available yet?
Not yet — Personal, Pro, and Business plans are launching soon. You can sign in to be notified when they're available.
Is there a file size limit?
Yes, individual files are capped at 100MB to keep processing fast and reliable for everyone. If you regularly need larger files, let us know at support@sarvimo.com.
Do you use my files to train AI models?
No. Files are never used for AI training, analytics, or anything beyond the single operation you requested.
I found a bug or a tool isn't working. What should I do?
Please email support@sarvimo.com with which tool you were using and what happened. See our contact page for what's helpful to include.