Terms and Conditions

These Terms and Conditions (“Terms”) are an agreement between you and Sarvimo (“we”, “us”), currently operated by Yash Maheshwari, an individual founder based in India, whose business registration is in progress. Once Sarvimo is incorporated, these Terms will be updated and the agreement will be with the registered entity. By accessing or using sarvimo.com, our apps, or the Sarvimo Telegram bot (together, the “Service”), you agree to be bound by these Terms. If you don’t agree, please don’t use the Service. See our Privacy Policy for how we handle data, including our Grievance Officer’s details (Section 14 of the Privacy Policy). These Terms are an electronic record under the Information Technology Act, 2000 and do not need a physical signature. When you create an account you tick a box to confirm that you understand and agree to these Terms and to the Privacy Policy, and we keep a record of that choice and of the version you agreed to.

The Service includes:

• Online tools for PDFs, images and related formats (merging, splitting, converting, compressing, signing and similar), plus small utilities such as QR codes and a URL shortener.
• Quick Forms: build, share and analyse forms, quizzes and applications, with optional integrations.
• Book a Call: a booking page where people choose a free time with you.
• Vote on a Time (meeting polls) and My Link Page (link-in-bio pages).
• World Time Converter: time-zone comparison and daylight-saving information.
• Money Calculators: EMI, SIP, fixed deposit, GST, HRA and gratuity calculators.
• Resume Maker: build a resume in your browser and save it as a PDF.
• Sarvimo Khata: an invite-only personal expense tracker for individuals and households, including shared groups of family and friends, installed as an app.
• Sarvimo Hisaab: a tool for tutors, freelancers and small businesses to keep track of who owes them, send payment reminders and pay links, and make invoices, receipts and account statements, keep a list of items with a stock count, let staff you choose help you, download reports and backups, and print receipts on a thermal printer.
• Connectors to third-party services, the whiteboard, and SarvimoBot on Telegram.

Most features are free to use, with limits on the free tier. Paid plans raise those limits and are described on our pricing page. Guides to each feature are in our documentation.

You retain all rights in the files you upload, the content you create (forms, pages, polls, booking settings) and the results we generate for you. We claim no ownership. As described in our Privacy Policy, files you process with the PDF and image tools are handled in memory for the single request you make and are not retained or used to train AI models.

For content you store in the apps, you give us only the limited permission we need to host, process, display and deliver it as you direct (for example showing your booking page, collecting form responses, or emailing a confirmation), and nothing more.

In line with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, you must not host, display, upload, publish, share, transmit or process through Sarvimo any content that:

• belongs to another person and which you do not have the right to use, or that infringes any patent, trademark, copyright or other proprietary right;
• is obscene, pornographic, paedophilic, invasive of another’s privacy (including bodily privacy), or harmful to children in any way;
• is defamatory, insulting or harassing, racially or ethnically objectionable, or promotes hatred, gambling, money laundering or any other unlawful conduct;
• deceives or misleads the recipient about its origin, or is patently false or misleading information (including fake or fraudulent forms and pages);
• impersonates another person or organisation;
• contains software viruses, malware or any code designed to disrupt, destroy or limit the function of any computer resource;
• threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states or public order, or incites an offence or prevents the investigation of one; or
• violates any law for the time being in force.

You also agree not to use Sarvimo to:

• Upload, publish or process content that you don’t have the right to use, or process other people’s personal data without a lawful basis
• Collect information unlawfully or deceptively, including phishing, or using a form to ask people for passwords, payment card numbers or similar credentials
• Send spam or unsolicited messages, including through booking emails, poll invites, form webhooks or the Telegram bot
• Publish link-in-bio pages, forms or PDFs that are harmful, hateful, fraudulent, sexually exploitative or that link to malware
• Impersonate another person or organisation, or misrepresent who is collecting the data
• Attempt to disrupt, overload, or gain unauthorised access to the Service or its infrastructure, or probe it for weaknesses without our written permission
• Circumvent free-tier or plan limits through automated abuse, scripting, or multiple accounts
• Reverse-engineer, scrape, or resell the Service without our written permission
• Use the Telegram bot in a way that breaches Telegram’s own terms

We may remove or disable access to content, and suspend or restrict accounts or usage, that we reasonably believe violates this section or the law, with notice and an opportunity to respond where practical. We may act without notice where needed to comply with the law or to prevent harm. Where the law requires, we may preserve removed content and related records for the period the law specifies.

Some features (the suite apps, connectors, the Telegram bot, managing a paid plan) require an account. You can sign in with Google or with an email address and password. You’re responsible for keeping your account secure and for activity under it, and you must give accurate information. To create an account you must be at least 13 years old. If you are under 18, you may use an account only with the permission of your parent or guardian, who is responsible for your use of the Service and for these Terms on your behalf. When you sign up you confirm your age and that permission, as described in our Privacy Policy. You do not need an account to use the PDF and image tools, at any age. Do not share your login. Tell us promptly if you suspect unauthorised use. You can request deletion of your account and associated data at any time by emailing privacy@sarvimo.com.

Connecting the Telegram bot links one Telegram chat to your account. Anyone with access to that chat can see the information the bot shows, so only connect a chat you control and disconnect it if you lose access. You approve the connection on our website. We will never ask you to send your password to the bot.

• Quick Forms. You are responsible for the questions you ask, how you use the responses, and for telling respondents what you collect and why, as the law requires where you and they live. As between you and Sarvimo, you are the controller (Data Fiduciary) of the personal data you collect through forms, bookings and polls, and Sarvimo acts only as your processor, as described in the Privacy Policy. Do not use forms to collect sensitive data you have no lawful reason to hold, or data from children without any consent the law requires. We do not verify who respondents are. If a plan ends, forms above the free limit are locked and can be viewed and exported for 30 days before being deleted, so export anything you need.
• Book a Call. You are responsible for your availability, the meetings you hold and honouring bookings people make. Times, time zones and calendar files are provided for convenience, so check important appointments yourself, especially around daylight-saving changes. Guests’ details are used to confirm and manage the booking.
• Vote on a Time and My Link Page. Polls, pages and any PDFs you upload are visible to anyone with the link. Don’t publish anything private. We may remove content that breaks these Terms.
• Connectors and webhooks. When you connect a third-party service or webhook you authorise us to send data there. That service’s own terms apply, and we are not responsible for its availability, changes or handling of your data. Keep your tokens secret and disconnect any you no longer use.
• Telegram bot and alerts. The bot depends on Telegram. Alerts are sent on a best-effort basis and may be delayed or fail, so don’t rely on them for anything time-critical or safety-critical.
• AI features. AI output can be wrong or incomplete. Review it before relying on it, and don’t submit sensitive personal data unless you are comfortable with it being processed as described in our Privacy Policy.
• World Time Converter. Time-zone and daylight-saving information is provided for convenience. Rules change, so verify anything important.
• Sarvimo Khata. Khata is by invitation and runs as an installed app. It is for personal and household use by individuals, and not for companies, shops or other businesses, so please do not use it to keep business accounts, payroll or customer records. It keeps the records you enter. It is a record-keeping tool, not a bank, payment service, accountant or financial adviser, and nothing in it is financial, tax or legal advice. You are responsible for the accuracy of what you enter. In a shared group, everyone in the group can see the group’s expenses, the names and photos of its members, and any UPI ID you choose to save for payments. Your own salary and income stay private to you unless you add income to a group’s shared pool. Recording a payment or choosing “settle up” only updates the balances inside Khata. Sarvimo does not move money: any real payment is made outside Sarvimo, in your own UPI or banking app, at your own risk, so check the payee and the amount before you pay. QR codes, UPI links and reminders are provided for convenience. Notifications, reminders and live updates are sent on a best-effort basis and can be late or missing. Voice add and reading a pasted bank message are aids, so check the amount before you save. We may remove access to Khata, for example for misuse of invitations or of other people’s details.
• Sarvimo Hisaab. Hisaab keeps the records you enter: your customers, the amounts they owe, and the invoices and receipts you make. It is a record-keeping and reminder tool. It is not a bank, a payment gateway, an accountant or a tax adviser, and nothing in it is financial, tax or legal advice. Invoices, receipts, account statements and business statements are made from the records you enter, so they are only as accurate as those records: please check each one before you hand it over. Sarvimo never holds or moves money: a customer pays you directly, to the UPI ID you saved, and you confirm it yourself. A customer tapping “I have paid” is only their own claim, so check your own bank or UPI app before you mark anything as paid. Reminders open in your own WhatsApp, so you choose what is sent and to whom. You are responsible for having the right to contact the people you add, for the accuracy of every invoice and receipt, and for your own tax and GST obligations: Hisaab does not file returns or create e-invoices. Printing a receipt on a Bluetooth or USB thermal printer is done by your own browser, directly between your device and your printer, and printers differ, so please check the first print. Hisaab is invite-only, and we may remove access, for example for misuse or for sending unwanted messages. Stock counts, low-stock alerts and the GST report are worked out from the records you enter, so they are only as accurate as those records, and they are not tax advice. Staff you add can see and act on your shop's records within the role you give them (Billing or Manager); you are responsible for who you add and what they do, and you can remove them at any time. Sales made while offline wait on your device and are saved to your account when you are back online; please check that they arrived. Please keep your own copies of important invoices and statements.
• Money Calculators. The EMI, SIP, FD, GST, HRA and gratuity calculators give estimates from the numbers you enter, using simplified rules. They are not financial, tax or legal advice, and your bank, employer or adviser has the final figures. Rates and tax rules change.
• Resume Maker. You are responsible for what your resume says. It is built in your browser and the details you type are kept on your own device, so clear your browser data or use “Start blank” to remove them. Layouts are provided as they are, and we cannot promise they will pass any employer’s screening system.

Each plan has limits, such as daily operations, file size, number of forms, booking event types, open polls, bio links and responses per form. The current limits are on our pricing page and in the documentation. We may adjust free-tier limits, and will give reasonable notice of changes that materially reduce what a paid plan includes. Free plans may show our own promotional banners.

Paid plans (Personal, Pro, Business) are subscriptions billed on a recurring basis (monthly or annually, as you choose) through Dodo Payments, our payment processor and merchant of record. We never see or store your card or bank details, and Dodo’s own terms apply to the payment. Subscriptions renew automatically at the end of each billing period until you cancel. Where a free trial is offered, a payment method is required up front and is charged when the trial ends unless you cancel first. You can cancel anytime; a cancellation takes effect at the end of the current billing period, and we don’t offer partial refunds for unused time within a period except where required by law or at our discretion. See our Refund & Cancellation Policy for details.

Paid plans can be bought by anyone, but the person paying must be the holder of the payment method or have the holder’s permission. If you are under 18, you must have your parent or guardian’s permission and use a payment method they have authorised. We may cancel a subscription, and refund it, if we learn it was paid without that authority. The price, currency, billing period and any applicable taxes (such as GST or VAT, where they apply) are shown at checkout before you pay. If we change the price of a plan, the new price applies from your next renewal after we give you reasonable notice, and you can cancel before then.

Sarvimo is provided on an “as is” and “as available” basis, without warranties of any kind, express or implied, including fitness for a particular purpose or non-infringement. We do our best to keep the Service accurate and reliable, but we don’t guarantee it will be uninterrupted, error-free, that processed files will always be perfect (a compression or conversion tool may occasionally alter formatting), or that emails, calendar invites, alerts or integrations will always be delivered. To the maximum extent permitted by law, Sarvimo isn’t liable for indirect, incidental, or consequential damages arising from your use of the Service, including missed appointments, lost responses or lost business, and our total liability for any claim is limited to the amount you paid us in the 12 months before the claim arose, which is zero if you’re on the free tier.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited by law (for example for fraud, wilful misconduct or death or personal injury caused by negligence), or takes away rights you have under mandatory consumer-protection law, including the Consumer Protection Act, 2019 in India. The Service is offered to individuals and small teams and is not designed for safety-critical or regulated uses.

Tools like e-signing, OCR, or PDF/A conversion are provided for convenience and don’t constitute legal, professional, or archival advice. You’re responsible for confirming a result meets your own requirements (for example the legal validity of a signed document in your jurisdiction) before relying on it. Please keep your own copies of important data. You can export form responses at any time.

We may add, change, or remove tools and features, and may modify or discontinue free-tier limits, with reasonable notice for changes that materially reduce what a paid plan includes. We may also discontinue the Service entirely, with notice where practicable. You may stop using Sarvimo and delete your account at any time. We may suspend or end your access if you breach these Terms or the law, or put the Service or other people at risk, and we will give notice where practical. If you believe a suspension was a mistake, write to the Grievance Officer (Section 15).

Your data on exit. You can export your form responses at any time, and you can ask us at support@sarvimo.com for a copy of the content you created in the apps in a common format, where technically possible. After your account is closed we delete your data as described in the Privacy Policy. Sections that by their nature should survive (for example ownership, disclaimers, liability, indemnity and governing law) continue after termination.

We don’t retain or inspect the files you process with the PDF tools, so we can’t see them. Forms, link-in-bio pages, polls and uploaded PDFs are different, because they are hosted and can be viewed by others. If you believe content on Sarvimo is unlawful, breaches Section 4, infringes your rights, or exposes your private or intimate images without consent, email our Grievance Officer at support@sarvimo.com with:

• the exact link (URL) of the content and a description of the problem;
• your name and contact details, and, for an intellectual-property complaint, the work concerned and why you say you own or control the rights;
• a statement that you believe in good faith that the information is accurate.

We will acknowledge the complaint within 24 hours and aim to resolve it within 15 days. Where a complaint concerns non-consensual intimate imagery or similar content the law treats as urgent, we will act on it as soon as we reasonably can and in any case within the time the law requires. We may remove or disable the content, restrict the account responsible, and tell the content owner (who may respond and ask us to reconsider). We may also act on a lawful order from a court or government authority. Abuse of this process, such as knowingly false complaints, may lead to action against the complainant’s account.

We may disclose information to Indian courts, law-enforcement or government agencies where required by law and, where the law allows, we will notify the affected user. We handle such requests through the Grievance Officer.

To the extent permitted by law, you agree to indemnify and hold Sarvimo harmless from any claim, loss, or expense (including reasonable legal fees) arising from content you upload, publish or collect, or your use of the Service, in violation of Section 4 (Acceptable use), Section 6, or these Terms.

These Terms are governed by the laws of India, without regard to conflict-of-law principles. Before starting any formal proceeding, please first raise the problem with our Grievance Officer (Section 15) so we can try to resolve it informally, generally within 30 days. If a dispute is not resolved, the courts at the place of the founder’s principal place of business in India (which will be shown in our published address once our registration is complete) have exclusive jurisdiction, and the parties may agree in writing to refer it to arbitration under the Arbitration and Conciliation Act, 1996 instead.

None of this limits any mandatory consumer-protection rights you have, including the right to approach a Consumer Commission under the Consumer Protection Act, 2019 or, if you live outside India, to bring proceedings in the courts of your country of residence where mandatory local law gives you that right.

Our Grievance Officer is Yash Maheshwari (founder). For grievances, content complaints, questions about these Terms or a request to delete your account, email support@sarvimo.com. For personal-data requests you can also use privacy@sarvimo.com. We acknowledge grievances within 24 hours and aim to resolve them within 15 days. Full details, including how privacy complaints are handled, are in Section 14 of our Privacy Policy. A postal address will be added once our business registration is complete. See our contact page for what’s helpful to include.

We update this page as Sarvimo’s features change. Material changes are reflected in the “last updated” date above, and we’ll make reasonable efforts to notify signed-in users of significant changes. Continuing to use the Service after a change means you accept the updated Terms. If you don’t accept a change, stop using the Service and you can delete your account.

• Severability. If any part of these Terms is found unenforceable, the rest remains in full effect.
• No waiver. If we don’t enforce a right straight away, that isn’t a waiver of it.
• Force majeure. Neither of us is liable for a failure or delay caused by events beyond reasonable control, such as natural disasters, power or network outages, failures of third-party providers (hosting, email, payments, Telegram or connected services), government action or cyber-attacks. This does not excuse a payment already due.
• Assignment. You may not transfer your account or these Terms without our consent. We may transfer them to a successor, for example a company that takes over Sarvimo, by giving notice.
• Notices. We may give notice by email to your account address or by posting on the site. You can give notice to the addresses in Section 15.
• Entire agreement. These Terms, together with our Privacy Policy and Refund & Cancellation Policy, make up the entire agreement between you and Sarvimo regarding the Service.