Billing, upgrades and cancellation

Upgrade

1. 1Open Pricing and choose monthly or yearly. Yearly is 20% cheaper.
2. 2Pick a plan and complete checkout with our payment partner.
3. 3Your plan activates as soon as the payment is confirmed. Check it on your account page.

You can also upgrade from Telegram: send /upgrade to the bot.

Manage your subscription

From your account page choose Manage billing to update your payment method, see invoices or cancel.

Cancelling and downgrading

• Cancel any time. You keep paid features until the end of the period you already paid for.
• After it ends you return to Free. Your data is not deleted, but limits apply again.
• Forms over the Free limit become locked for a 30-day grace period. You can still view and export them. After that, locked forms are removed, so export anything you need. Upgrade again during the grace period and everything unlocks.

See the Refund Policy for refunds.

Free trial

Where a trial is offered on Personal, a card is needed up front and is charged when the trial ends. During the trial you have a reduced daily allowance. Cancel before it ends to avoid being charged.