/
Troubleshooting and contact
Common problems and how to solve them, and how to reach us.
| Problem | Try this |
|---|---|
| “Daily usage limit reached” | Your operations reset the next day. Check /usage or your account page, or upgrade for more |
| A file is “too large” | Free allows 10 MB per file. Compress it first with the compress tools, or upgrade for higher limits |
| A converted PDF looks different | Complex layouts can shift during conversion. Try a different tool, such as PDF to image for an exact visual copy |
| I cannot sign in | Use Continue with Google if you signed up that way, or reset your password from Forgot password |
| I did not get the verification email | Check spam, then sign in and request another link |
| A form says it is not accepting responses | It may be closed, outside its schedule, at its response limit, or locked after a plan downgrade |
| Nobody can book my times | Check your event type is active, your weekly hours are set, and minimum notice is not too long |
| Connector is not sending | Re-check the connector's IDs in the form Settings, and reconnect the service from Connectors |
Still need help?
Email support@sarvimo.com or use the contact page. Tell us which tool you were using, what you expected and what happened. Screenshots help. Business customers get priority support with a 24-hour response.
More in Help
Was this helpful? Something missing or wrong? Tell us.